FAQ

How soon will my order ship?

All orders ship within two business days, many sooner.  You’ll get an email notifying you when your order has shipped.

How can I pay?

We accept PayPal, as well as direct payments via credit card.  You’ll have the option to choose your payment method when you check out.

How do pre-orders work?

Pre-orders give you the first shot at items that aren’t in stock yet, but will be available soon. Pre-order ship dates are subject to change, but you will be notified by email of any ship date changes.  If your order contains some items that are in stock and some pre-order items, our default procedure is to wait until your entire order is available to ship.  If you’d like some of the items first, please respond to your confirmation email indicating this preference.  Additional shipping charges may apply.

How is shipping calculated?

Shipping calculated based on your location and the weight of the items you’re ordering.  For U.S. orders, orders 13 ounces and under ship via USPS First Class Mail and orders over 13 ounces ship via USPS Media Mail.  International orders ship via USPS First Class Mail International, which is the most affordable option.

What about digital purchases?

All digital albums are supplied as high-quality 320-kbps MP3s, and also include album artwork.  You’ll get your download as soon as you complete payment.

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